CERTIFICATE IN PHLEBOTOMY LVL 2

About Course

This program prepares students for entry-level phlebotomy positions in hospitals, clinics, medical laboratories, and blood collection centers. Students gain both theoretical knowledge and hands-on clinical experience, with emphasis on professional ethics, infection control, specimen collection, and patient interaction.

Delivered by Ms. Dorrett Martin, former Chief Regional Medical Technologist, NERHA — over 45 years in laboratory practice.

Communicate professionally and effectively with patients and healthcare personnel
Understand the principles of and implement infection control and safety practices in accordance with Ministry of Health and Wellness standards
Maintain patient confidentiality and uphold ethical and professional standards
Demonstrate knowledge of anatomy, physiology and medical terminology relevant to phlebotomy
Perform venipuncture and capillary blood collection safely and accurately
Label, process and transport blood and other specimens correctly

Course Content

Introduction to Phlebotomy

Infection Prevention, Control & Safety

Anatomy & Physiology

Equipment & Supplies

Venipuncture Techniques

Capillary & Special Collections

Specimen Handling & Processing

Quality Assurance & Legal Concepts

Communication & Professionalism

Clinical Practicum

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